Services

Pinnacle Rock Serves All Commercial and Industrial Needs

We do it all, and we do it better.

It doesn’t matter whether your equipment is a well known name, or a company that you have never heard of before. If it has anything to do with heating, cooling or moving air around your building, you can bet we can take care of it. Whatever mechanical systems your commercial facility uses, we will keep them working efficiently and trouble free so that you can focus on your business.

We keep things running in the background so you can get your work done up front.

Pinnacle Rock offers repair and maintenance service for all commercial/industrial heating and cooling products. We install and repair and service all of the following types of equipment.

Large Commercial/Industrial HVAC units
Pneumatic and DDC controls
Commercial boiler burners
Commercial heat pumps,
Hydronic systems
Walk-in coolers and freezers
Open-air refrigeration units
Computer rooms
Specialty rooms and other refrigerated units.
All other types of heating, cooling, refrigeration and ventilation equipment.

We Serve Your Type of Business

Every business is different, but every business is the same. Regardless of what industry you are in, we know how to help you reduce expenses, cut your downtime and increase profitability.

Retailers
Manufacturers
Restaurants
Educational Institutions
Government Buildings
Office Buildings
Computer Data Centers, Server Facilities and Clean Rooms.

How Pinnacle Rock Stands Out

Our customers love us because we do the job, we do it right, and we do it when you need it.

If you want to know how we do it, it’s simple.

We continue to raise the bar on our knowledge and skill. We focus our entire business on making your business easier and more profitable.

By focusing on those two principles, we build excellence into our business in a competitive, rapidly changing industry.

Exclusively commercial

We don’t do residential service. Our focus is on one thing: keeping your business running at top efficiency and with the least amount of unplanned downtime possible. We understand the needs of business and we know your commercial system inside and out.

Training focused

The technology of mechanical systems is constantly changing. Therefore we constantly update and improve our skills and knowledge.

We develop and train all our service technicians in-house so that we can insure that your technician will be both technically competent and service-minded. We conduct weekly training sessions to challenge and develop our skills in every area. No one gets to sit still at Pinnacle. We are always learning how to serve you better.

Dependable

We pride ourselves on showing up when we say we will. This may seem basic, but our customers tell us that this quality is hard to find. We know that you can’t afford to waste your valuable time waiting for a tech that doesn’t show. If we say we will be there, we will be there.

Consistent

We assign your account to one technician so that you will be able to deal with the same tech whenever possible. We find that this improves communication and trust with our customers and results in better service and satisfaction. If for some reason, your regular tech can’t come, we will make sure that your attending technician is full briefed and prepared for your situation.

Thorough

Merely treating the symptom does not solve your problem. We train our techs to find the real underlying problem and fix it to reduce expensive callbacks as much as possible. After the diagnosis we work with you to find the best solution for your budget and time schedule.

Save money and Increase profits with planned maintenance

When cash flow is tight, companies may defer regular planned maintenance on building systems.

In the short run, this may seem to make sense. In a crisis you do what you have to do. Nevertheless, when you consider the medium and longer term costs of deferring maintenance, it becomes clear that the numbers don’t work in your favor. It’s like the old time mechanic said, “Youse can pay me now, or youse can pay me later.”

It’s always much more expensive to pay later. When the payment on your deferred maintenance comes around, it will invariably come due at the worst possible time and carry an extremely high interest rate along with it.

Rapidly mounting energy costs from inefficient operations
Repeated minor repairs of equipment
Expensive major repairs that could have been avoided
Total equipment replacement years before the planned machine life expectancy
Expensive emergency measures required just to keep operations going
Devastating loss of revenue due to unplanned and unpredictable down time.

The True Costs of Deferred Maintenance

The primary problem is that stuff falls apart —constantly. Of course, maintenance costs money. When crunch time comes, it seems like an easy to defer the cost to some date in the future. We make the mistake of thinking that the cost will be the same; we’ll just pay it later.

Unfortunately, this fails to take into account the fact that the act of deferring intervention actually causes costs to increase. In fact David Geaslin, President of the Geaslin Group, blames faulty risk analysis. Business owners have a strong tendency to underestimate the real costs involved in deferring maintenance because they lack important facts, and fail to take all the available information into account. When everything is properly accounted for, we find that the cost penalty for deferring maintenance is not arithmetic, nor geometric but exponential.1

Geaslin sums it up this up as his Inverse Square Rule For Deferred Maintenance.

If a part is known to be failing but left in service until the next level of failure, the resultant expense will be the square of the primary failure part. Each successive level of failure will square the cost again.2

This field tested formula leads to a much more realistic analysis.

A Simple Example

Let’s use a simple example: it may cost $1000 to clean a heat exchanger in a manufacturing facility. Failure to perform that simple early intervention the exchanger will fail prematurely. Upon failure, the combined expense in corrupted product, re-refining, packaging, and shipping costs, on top of lost revenue, equipment replacement, facility damage repair etc can easily exceed $1,000,000.

It is not simply the cost of the repair and replacement that increases. You must also take into account all the collateral costs involved in losing productivity and business opportunities.

You will find that when you analyze the full true cost of deferring maintenance until failure the costs will seldom be less than a 15:1 ratio of the cost of the part and labor. Often the true cost will exceed 40:1. When you consider that, the minimal comparative cost of early intervention becomes a no brainer.

When viewed this way, the planning equation changes, and suddenly the money to fund regular maintenance becomes available. It just makes financial sense to avoid such a big risk.

How to Reduce Expenses

So how do you go about using this knowledge to reduce the expense of maintaining your building’s mechanical services? There are a few basic steps you can take.

Find a dependable service contractor. There are many companies that provide service. Find one that

Has fully trained and certified technicians and is fully bonded and insured. Can demonstrate ability to maintain systems like yours

Survey your equipment and systems. Know what equipment and systems you have, and know the state of each part of the system. This will give you a baseline measurement for decision making.

Prioritize maintenance issues using the inverse square rule of cost analysis. Underestimating is worse than overestimating.

Create and follow a schedule for regular Maintaining mechanical systems.

Once you have your maintenance costs under control, take the money you save and use it to fund improvements and upgrades. Increased efficiency will pay for itself in a very short time.

How Pinnacle Can Help

Pinnacle Rock is uniquely positioned to provide you the highest quality service.

Make budgeting easy with planned preventative maintenance
Maintain efficiency through scheduled seasonal adjustments
Save money with preferred customer rates
Save time by letting us maintain records of your system condition and service.
Delegate system monitoring to us and focus on running your business.
Comply with green standards by letting us handle refrigerant management.

We can perform complete system surveys for maintenance, and design a comprehensive energy management planning.

We arrange our scheduling so that you will work with the same technicians on a regular basis to enhance communication and job efficiency. In addition, all of our technicians must pass strict internal certification standards, so you will receive the highest quality of work possible.

The longer you wait, the more it costs.

Know your true project costs

If you are planning a building project, make sure to look beyond the initial costs of the construction project. You should also account for the Operations and Maintenance (O&M) costs of the building design. While architects, engineers and builders know how to put buildings together, they sometimes fail to take into account the impact of their design decisions on day-to-day maintenance.

We’ve all had the experience of trying to change the oil on a vehicle where the engineers placed the oil filter out of reach of human arms. This same kind of problem can occur when you fail to get advice from the people who have real-life experience managing building mechanical systems.

Pinnacle Rock doesn’t just offer advice on new construction projects. Let us give you expense-cutting advice on all your mechanical system needs. We can help you reduce the long term ongoing expenses that you will face for decades after the construction crews are gone.

Construction Project Consulting

Let us look at your building plans before the construction begins. We can advise you on the actual cost of operation and maintenance so that your new construction project will be profitable long after the work is done.

Energy Systems Management

Energy costs are going up. How can you get the most efficiency for your heating/cooling dollar? Let us look at your current or proposed systems and show you where you may be able to earn back the cost of analysis in the first year.

Equipment Cost Analysis

Are you getting the best deal on equipment and operations of you mechanical systems? Can you save significant money by making changes? Taking a look at where your money is going helps you make the right decisions for your business.

Maintenance Database Development

Do you know the state of your mechanical systems? Which items are most likely to fail at an inconvenient time? Which systems require adjustment or repair? Tracking will keep your expenses in line, reduce guesswork and make budget planning simpler.

Call Pinnacle Rock at (800) 837-3341 or Click on the button below to set up a complimentary consultation on how your company can reduce expenses and increase profitability.

1. http://www.geaslin.com/risk.htm
2. http://www.geaslin.com/inverse-square_rule.htm